I have obtained Totally no reaction to a straightforward e mail ask for to firstname.lastname@example.org for several times now. I've tried using contacting their guidance telephone number and all I get is an automated "We worth your phone" variety information.
They keep all of the cards. Once they purchase the area, their Make contact with facts could be accessed by using the WHOIS databases. You are able to Get hold of them and ask for the domain name back again. But it's entirely approximately them whether or not they make your mind up that will help you out or not. They might ask for a lot of money, or just flat out refuse to return it. That’s why you ought to ensure that you renew your domain name early (or renew for various years) so you hardly ever must be in this situation. A lot more Godaddy Resources:
Not a major enthusiast of 1&1. I bought a yr decide to get access to a number with shared SSL abilities, which they touted as an enormous element.
I so would like I'd discovered this location prior to I went ahead with 1and1. Their customer support is totally horrible. The telephone number for customer services is really an 0845 selection but beware When you've got BT and Feel This can be totally free.
I got to the cell phone after waiting around 10 minutes with someone that's English was satisfactory. After Placing me on keep numerous instances to check having a supervisor, I envision, he finally came again on and mentioned "Sir, the mistake that the are getting is actually a bug in our system and there has been a assist ticket to our IT crew to repair it.
South. Booth (a local of Ga) explores that earth with great passion and graceful language that
Support is gradual in response (by electronic mail), at times the "price our company" e-mail will come prior to the respond to to a difficulty is shipped.
My very first trouble was seeking to convey my client's Web-site to their hosting company. Quite simple, I've switched hosts many times over: Set up a subdomain, transfer the site in excess of, exam, then change the DNS about and viola: all the things is effective. Nope. I had to clarify the prepare to their tech guidance (actually) twenty situations ahead of he informed me: Nope, I have to modify the nameservers on my area to utilize 1and1's.
I can't advise this host very ample. They have got responded rapidly to all of my emails and also have ensured that they repair the trouble, Regardless how little.
Once i spoke to Customer care (fourth time in 8 days) they even now kept making use of weasel words and phrases like, 'probably', 'maybe' and 'possibly' After i asked for assurances that the issues would be set. click here